https://www.domotes.com/en/post/secure-remote-support-risks-and-opportunities-with-isl-online 2026-11-03 https://static.wixstatic.com/media/dfd453_2d62d5952dfb43c3aa19511b25f7128f~mv2.jpg Secure remote support banner: protected connection with a shield and padlock between the technician's and the customer's devices.